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Returns & Refunds policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days of receiving the product.

To exercise your right to cancel, please let us know your decision by means of a clear statement. We do not refund orders for buyer’s remorse.

You can inform us of your decision by email info@marabranco.com

We will reimburse you within 30 days from the date we receive the returned goods. We will use the same payment method as you used for the order, and you will not incur any fees for this reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods that are made to the consumer's specifications or are clearly personalized

Third-party fulfillment goods :

  • Please contact us before returning any product to Printful

  • For orders made through Zazzle, contact their customer service directly

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

94-1115 Hahana Street, Waipahu, HI 96797

We cannot be held responsible for goods damaged or lost in the return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of receipt of the return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, don't hesitate to get in touch with us by email at info@marabranco.com